Al-Ittihad Club (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Ittihad Club], (the “Site”).

Al-Ittihad Club puts the confidentiality of its users’ information on top of its priorities. Website management does its best to provide high-quality services to all users. The privacy and confidentiality of information, as outlined below, form an integral part of Al-Ittihad Club conditions for using the website.

Al-Ittihad Club does not gather your personal information when you visit its website unless you select the same and agree to provide us with such information. If you choose to provide us with your information, we do not use the same except for completing your request to obtain information or services as per the contents of these policy.

Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site

By using the website, you hereby agree to such privacy policy and confidentiality of information.

This policy is subject to the laws of the Kingdom of Saudi Arabia.

Security of Personal Information

The privacy and information confidentiality policy were prepared to help the visitors and users understand the information collected from them upon visiting the website and the method to deal with it.

The website management takes the proper procedures and measures to keep the personal information secure and to ensure protecting the same from loss, unauthorized use, misuse or unauthorized modification and disclosure. The most important measures applicable at the Al-Ittihad Club to protect the visitor’s personal information include:

•      The regular and periodic update of the procedures and controls of protection meeting or exceeding the standards.

•      Our employees are qualified and trained to respect the confidentiality of the personal information of our visitors.

•      Adherence to the relevant controls, standards and rules issued by the National Cybersecurity Authority, or recognized cybersecurity best practices and standards if the controller is not required to apply the controls, standards and rules issued by the National Cybersecurity Authority.

Protecting your Privacy

In order to enable us to help you protect your personal information, we recommend the following:

•      Contact us immediately when you think someone could obtain your password, use code, PIN or any other confidential information.

•      Never give your confidential information on the phone or online unless you know the person or the recipient of the information.

•      Use a secure browser for completing transactions online and close other unused applications on the web. Ensure your antivirus software is always up to date.

•      In case you have any inquiries or opinions on the privacy principles, you can contact the website management through the contact form in our (Contact Us) page.

•      To keep the security of your personal information, the electronic storage and transmission of personal information are secured with the proper security techniques.

Sending E-mail Messages

When you enquire or ask for some information about a specific service or when you give additional information using any means of communication with Al-Ittihad Club, be it electronic or not, such as the inquiry application on our website, we will use your email address to reply to your inquiries. It is also possible to save your email address, your message, and our reply to it for the purpose of quality control. We may also do so for legal and control purposes.

Information we collect

We may collect and process the following categories of personal data:

•      Personal Identification Information: name, email, address, phone number, date of birth, gender, Product Purchased.

How We Collect Your Data

We collect data through various means:

•      Direct Interactions: when you provide your personal data by filling in forms, booking services, or communicating with us.

•      Automated Technologies: through cookies, server logs, and other similar technologies as you navigate our website.

•      Third Parties or Publicly Available Sources: we may receive personal data from third parties such as analytics providers, advertising networks, search information providers, and social media platforms.

•      Third-Party Links and Embedded Content: our website may contain links to other sites and embedded content (e.g., videos, images) that may collect data independently of us.

Lawful Basis for Processing (PDPL)

We process your personal data based on the following lawful bases:

•      Consent: where you have given us explicit consent to process your data for specific purposes.

•      If your personal data has been collected from a publicly available source.

•      Legal Obligation: where we need to comply with a legal obligation.

•      Legitimate Interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

•      If the disclosure will be limited to its subsequent processing in a manner that does not lead to the identification of the owner of the personal data or any other individual specifically.  Will not be circulated, exchanged, or sold to any third party without your prior consent.

The Club shall not disclose your personal data: whenever the disclosure is characterized by any of the following

•      It represents a threat to security, harms the reputation of the Kingdom, or conflicts with its interests.

•      It affects the Kingdom’s relations with other countries.

•      It prevents the detection of a crime, affects the rights of an accused to a fair trial, or affects the integrity of existing criminal procedures.

•      It compromises the safety of an individual.

•      It entails a violation of the privacy of an individual other than the Data Subject, as set out in the Regulations.

•      Conflicts with the interests of a person that fully or partially lacks legal capacity.

•      It violates established professional obligations.

•      It involves a violation of an obligation, procedure, or court ruling.

•      It exposes the identity of a confidential source of information in a manner detrimental to the public interest.

How We Use Your Information

We use your personal data for the following purposes:

•      Service Delivery: manage your account and provide the services you request.

•      Customer Support: to respond to inquiries, provide support, and manage complaints.

• Personalization: Tailor our services and communications to your preferences, ensuring a more relevant experience.

•      Marketing and Promotions: to send you promotional offers, newsletters, surveys, and information about our services, based on your consent and preferences.

•      Legal Compliance: to comply with legal obligations, resolve disputes, enforce our agreements, and protect our legal rights.

• Security Measures: We employ security measures, including SSL encryption, secure servers, and regular security audits, to protect your data.

Sharing Your Information

We may share your personal data with:

•      Service Providers: third-party vendors and partners who provide IT, payment processing, marketing, and customer service support.

•      Business Partners: partners involved in providing services, such as event organizers.

•      Legal and Regulatory Authorities: government bodies, regulatory authorities, as required by law or to protect our legal interests.

•      Corporate Transactions: in the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.

•      You acknowledge that such transfers may occur and that the transferee may decline to honor our commitments in this Privacy Policy.

•      We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Data Security

We employ comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, firewall protections, and access control protocols.

Any information disclosed online carries inherent risks and may be vulnerable to interception and misuse by unauthorized parties. Therefore, while we are committed to protecting your personal information, we cannot guarantee complete security when you provide us with your personal data. By using our site, you acknowledge that you understand these risks and agree that we are not liable for any unauthorized access to or use of your personal information, except as required by applicable law.

We encourage you to take precautions to protect your personal data when using our site

In terms of transfers of personal data outside the Kingdom,  the transfer of personal data to a recipient outside the Kingdom is only permitted to fulfill an obligation falling on the Kingdom, or otherwise in the Kingdom’s interests, or for other purposes to be specified in the Regulations, if all the following requirements are met:

•      The transfer is not prejudicial to national security;

•      The recipient shall provide adequate guarantees in respect of protecting the personal data in a manner no less stringent than as provided in the Law and Regulations;

•      The personal data being transferred is the minimum necessary for the purposes contemplated; and

•      The competent authority shall approve the proposed transfer in accordance with the law and Regulations.

Online Posts

When you post comments, contributions or other content to the Site , your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity. you acknowledge that you understand these risks and agree that we are not liable for any third party actions.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site , any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the applicable legal obligations.

Your Rights

You have the following rights regarding your personal data:

•      Right to know: Awareness of the legal basis for collecting personal data and the purpose of its collection.

•      Right to Access: Request access to your personal data and obtain a copy.

•      Right to Rectification: Request correction of inaccurate or incomplete data.

•      Right to Erasure: Request deletion of your personal data under certain conditions, such as when the data is no longer needed for its original purpose.

•      Right to Restriction: Request the restriction of processing your personal data under certain conditions.

•      Right to Object: Object to the processing of your data, including for direct marketing purposes.

•      Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw consent at any time.

•      The right to file a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA) if there are any violations or concerns regarding the privacy of your personal data.

Please note that these rights may not apply in every situation. For example, we may not be able to delete your data if it is necessary to fulfil a contractual obligation or if retention is required by law.  In such cases, we may retain the data in an anonymized form, where all identifying information is removed. Additionally, we may not be able to provide certain information if doing so would infringe on the rights of others. We will make every effort to accommodate your requests and will provide explanations if we are unable to meet them.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, provide services, and analyze website usage. You can manage your cookie preferences through your browser settings.

Data Breach Notification

In the event of a personal data breach, we will notify the competent authority within 72 hours from the time we become aware of the breach, if the breach would damage your personal data or interfere with your rights or interests.

Changes to This Privacy Notice

We may update this Data Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated notice on our website.

Contact Us

If you have any questions or concerns about this privacy policy or how we protect your personal data, please contact us via email: legal@ittihadclub.sa